DialSafe for Collections & Skip-Tracing Teams

Find the Right Debtor. Avoid the Wrong Call.

DialSafe scores every phone number in your portfolio for reachability and TCPA risk before your collectors call. Connect faster with the right party while reducing misdials, wrong numbers, and high-risk contacts that can trigger complaints or lawsuits.

DNC & Litigator Screening
Bulk Portfolio Processing
Audit Trail Built-In
Portfolio Analysis

Acme Bank - Charge-Off Batch A

DialSafe Score

89

Safe to Call
Reachability93
Compliance87
Identity88

Bad Data and Legal Risk Are Eating Your Margins

Collections is a numbers game - but the numbers themselves are often broken. Outdated skip data, recycled phone numbers, and incomplete records create operational drag and legal exposure. Every wrong call or high-risk contact erodes recovery rates and increases complaint volume.

Without DialSafe

  • Collectors burn hours chasing disconnected or wrong-party numbers
  • Portfolios contain numbers on Federal/State DNC lists or linked to TCPA litigators
  • Complaints spike from wrong-party contacts and repeated misdials
  • Compliance teams piece together audit trails from exports, screenshots, and call notes

With DialSafe

  • Every number is scored for reachability and risk before it hits a collector's queue
  • Known DNC, litigator, and internal suppression numbers are flagged or blocked
  • Reverse Phone Search enriches thin files with better contact options
  • Every lookup and call is logged into a clean, searchable audit trail

Built for High-Volume Collections & Skip-Tracing

Whether you're a first-party recovery team, a third-party agency, or a collections law firm, DialSafe plugs into the way you already work.

01

Ingest Portfolios and Skip Files

Upload CSVs from your clients, debt buyers, or internal systems. DialSafe runs bulk checks on every phone number - line status, phone type, carrier, DNC hit, litigator match, time zone, and more.

02

Prioritize Safe, Reachable Numbers for Collectors

For each debtor, DialSafe computes a single DialSafe Score plus three sub-scores: Reachability, Compliance, and Identity. Your dialer or queue can prioritize high-score numbers while suppressing or flagging risky contacts.

03

Create an Automatic Compliance Audit Trail

Each lookup is time-stamped, linked to a specific user or integration, and tied to the portfolio or client it belongs to. When a regulator, client, or opposing counsel asks, you can show exactly what checks were performed and when.

Know the Story Behind Every Number Before You Call

DialSafe synthesizes carrier intelligence, DNC registries, litigator databases, time-zone rules, and your own history into a single, actionable signal.

Reachability Intelligence

Active line detection and phone-type classification (mobile, VoIP, landline). Stop queuing numbers that are disconnected, invalid, or notoriously low-connect.

Compliance Shield

Real-time checks against Federal and State Do-Not-Call lists, known TCPA litigators, and your internal suppression lists. High-risk numbers can be auto-blocked or visually flagged before they reach a collector.

Identity Confidence

Name-to-number matching and consistency checks that help you reduce wrong-party contacts. Use DialSafe to support right-party contact strategies and reduce "you've got the wrong person" complaints.

Green = Call as planned
Yellow = Proceed with context
Red = Talk to compliance

More Right-Party Contacts, Fewer Expensive Mistakes

DialSafe doesn't just help you "be safer." It makes your portfolios more profitable.

Increase Right-Party Contact Rate

Focus collectors on high-reachability numbers

Reduce Complaints & TCPA Exposure

Suppress riskier contacts before they're dialed

Improve Client Reporting

Clear evidence of compliance and data quality investment

Example Scenario

A mid-size agency with 30 collectors and 50,000 numbers in active rotation:

  • *If DialSafe eliminates 15-25% dead/wrong-party numbers from queues, that's thousands of wasted calls reallocated to better contacts
  • *Flagging just a handful of high-risk numbers each month can prevent costly disputes and reputational damage with key clients

Questions Collections Leaders Ask

Make Every Call Smarter - and Safer

DialSafe turns raw portfolios into prioritized, risk-aware call lists. Your collectors get more right-party conversations. Your compliance team gets the audit trail they have always wanted.

No free-forever tier - DialSafe is built for serious collections and recovery teams that treat compliance as a core asset, not an afterthought.

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